


From RallyBlocks Customers, To You
FAQ
For any further questions, don’t hesitate to contact us.
Our customer support is available from 8am–8:30pm.
Do you ship overseas?
Yes! We offer free international shipping to most countries. We move fast—your order will be carefully prepared and dispatched to a distribution center within 24 hours after you place it. You’ll receive a tracking number so you can follow your package’s journey.
How long does it take to dispatch my order?
We typically dispatch orders within 1–3 business days, but most are shipped even sooner. Delivery times may vary depending on your location.
Do you accept returns?
Yes, we have a hassle-free return policy. If you’re not satisfied, contact us within the return window and we’ll guide you through the process.
What’s included with my order?
Each order includes all necessary parts, a detailed instruction manual, and free customer support if you need any help along the way.
My order is missing a part, what can I do?
If anything’s missing, just reach out to our support team. We’ll send you a replacement part right away, free of charge.